Who do I contact if I have a privacy complaint or concern?

Reach our support team via live chat (Monday–Sunday, 09:00–23:00 Jakarta time) or email privacy@jejuslotnet.xyz. For formal complaints depending on local law, you may also contact your local data protection authority.

Reference

How We Handle Your Privacy

When you open an account with us and deposit through DANA, OVO, GoPay or QRIS, your personal and payment information enters a system built around encryption and restricted…

Encrypted account storagePayment data separationYour access and control rights

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What This Privacy Policy Covers

jejuslot net Service availability depends on jurisdiction. Users are responsible for checking local law before access.

jejuslot net collects information you give us directly — your name, email, phone number, and address when you register and verify your account. We also collect payment and transaction data whenever you deposit or withdraw. Your device type, browser, IP address and how you navigate our

1
site are recorded to detect fraud and improve performance. We do not sell your data to third parties. We share information only with payment processors (DANA, OVO, GoPay, QRIS operators), customer support vendors where local law permits, and regulators if required by law. Data retention depends
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on local law — we keep account records for the lifetime of your account plus a compliance hold period after closure.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT PATHS

How to Request Data Access or Changes

Data Request Contact our support team via email or live chat within the account settings menu. We respond to data access requests within 7 business days and send a full copy of your personal information and activity logs.

Account Updates Correct your name, email, phone or address directly in Account Settings. Changes take effect immediately for future transactions and withdrawals, where applicable.

Data Deletion Request permanent account closure and data removal through our support channel. Completed withdrawals and compliance records are retained where local law permits; other personal data is erased within 30 days.

HOW WE SECURE YOUR INFORMATION

Data Protection and Account Security

Encryption and Storage

All account data, passwords and payment information are encrypted in transit and at rest using industry-standard protocols. We do not store full card numbers or sensitive banking details on our servers.

Payment Processor Security

Deposits via DANA, OVO, GoPay and QRIS are processed by each provider's secure gateway. We receive only confirmation and transaction reference data, never your bank credentials.

Withdrawal Verification

Before any payout, we verify your account identity and match withdrawal recipients to registered payment methods. This process takes 1–3 business days and protects your funds from unauthorized access.

Cookie and Tracking Use

We use cookies to keep you logged in, remember your preferences and detect unusual account activity. You can manage cookie settings in your browser; disabling them may limit account functionality.

Third-Party Data Sharing

We share the minimum data required with payment processors and customer support partners. We do not share your activity, chat history or account balance with advertisers or analytics firms.

Policy Changes and Notices

We notify you of material privacy policy updates via email or account message. Your continued use after notification means acceptance. You can always request the previous version from our support team.

Your Privacy Rights and Our Answers

Yes. Submit a data access request through Account Settings or email our support team. We send a complete file of your profile, contact information, transaction history and login records within 7 business days at no charge.

Personal contact data is deleted within 30 days of closure, where local law permits. Completed withdrawal records and payment confirmations are retained for regulatory compliance, typically 5–7 years, depending on local requirements.

We do not sell your data to advertisers or marketing firms. We may send you account-related emails (promotions, support updates, payment confirmations) unless you disable them in Account Settings. You remain in full control.

Use the password reset link on the login page or contact support. If you suspect unauthorized access, we can lock your account immediately and review recent login activity. Enable two-factor authentication in Account Settings for added protection.

No. Your banking credentials and full payment details remain with DANA, OVO, GoPay or QRIS. We receive only transaction confirmations and reference numbers. This design keeps your bank data separate from our platform.

Transaction records are part of your account history and regulatory compliance; they cannot be selectively deleted. However, you can request deletion of personal profile data. Completed transactions remain on file where local law requires.

Reach our support team via live chat (Monday–Sunday, 09:00–23:00 Jakarta time) or email [email protected]. For formal complaints depending on local law, you may also contact your local data protection authority.

How We Handle Your Privacy

How to Request Data Access or Changes

Data Protection and Account Security

Encryption and Storage

Payment Processor Security

Withdrawal Verification

Cookie and Tracking Use

Third-Party Data Sharing

Policy Changes and Notices

Your Privacy Rights and Our Answers

01 Can I download a copy of all my personal data?

02 How long do you keep my information after I close my account?

03 Do you use my data for marketing or third-party advertising?

04 What happens if I forget my password or my account is compromised?

05 Is my payment information (DANA, OVO, GoPay, QRIS) stored on jejuslot net's servers?

06 Can I request deletion of specific transaction records?

07 Who do I contact if I have a privacy complaint or concern?

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